Privacy Policy
Your privacy is important to us. This policy outlines how we collect, use, and protect your information.
Last updated: January 19, 2025
Information We Collect
We collect information you provide directly to us, such as when you create an account, book a workspace, or contact us for support.
- Personal Information: Name, email address, phone number, and billing information
- Business Information: Company name, business address, and team size
- Usage Information: Booking history, preferences, and workspace utilization data
- Communication Data: Support tickets, feedback, and survey responses
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, maintaining, and improving our services
- Processing bookings and payments
- Sending booking confirmations and service updates
- Responding to comments, questions, and support requests
- Monitoring and analyzing trends and usage patterns
- Detecting and preventing fraudulent transactions
Data Protection & Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures Include:
- • SSL/TLS encryption for data transmission
- • Secure data storage with encryption at rest
- • Regular security audits and assessments
- • Limited access to personal information
- • Employee training on data protection
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third parties who assist us in operating our platform and conducting our business
- Legal Requirements: When required by law or to respond to legal process
- Business Transfers: In connection with any merger, sale of company assets, or acquisition
- With Consent: When you have given us explicit permission to share your information
Your Rights
You have certain rights regarding your personal information:
Access & Portability
Request access to your personal information and receive it in a structured format
Correction
Request correction of any inaccurate or incomplete personal information
Deletion
Request deletion of your personal information, subject to legal obligations
Opt-Out
Opt-out of marketing communications at any time
Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Types of cookies we use:
- • Essential Cookies: Required for the website to function properly
- • Analytics Cookies: Help us understand how visitors interact with our website
- • Preference Cookies: Remember your settings and preferences
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Phone
646-661-6665Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.